| Our entrepreneurial actions are based on the values that have made Deutsche Börse Group one of the most successful exchange organisations in the world: integrity, reliability, precision and innovation. These form the basis for our success. As a listed service company, we always have our focus on the interests of our customers and investors. In our role of defining the market, we believe we are always responsible for stable capital and financial markets. Thus we minimise risks, create transparency and liquidity. Sustainable product and service portfolio: responsible investments The core competence of our Group is to provide market participants with a reliable and stable infrastructure, which makes it possible for market participants to act with a view to the long term. In making their investments, private and institutional investors are increasingly taking sustainability issues into account. Therefore we offer our customers innovative products. Quality and customers: stability and service as guarantees As a service company, we have a special obligation towards our customers. Therefore we make the highest possible demands in terms of comprehensive customer care and technical support. We guarantee our customers stable and secure systems for smooth trading and stand for the ultimate in quality. Our extensive business continuity management (BCM) also enables us to continue to provide our services even in the event of catastrophe. Risk management: consistently minimising risks As an exchange, we have a central responsibility for stable marketplaces and an obligation towards our customers to minimise trading risks. Using, for example, the clearing system of Eurex Clearing, we guarantee the execution of transactions and provide market participants with efficient instruments for risk management. Moreover, we also ensure security and stability internally through extensive risk management organised on a decentralised basis. Compliance: preventing abuse The unconditional obligation to comply with statutory provisions and ethical aspects is a fixed component of our corporate culture. The rules of compliance that apply throughout the Group serve to ensure that our employees act in accordance to the law and relevant regulations. The main emphasis of the rules of compliance is on avoiding insider trading and conflicts of interest, and combating fraud and corruption, amongst others. Further information on the compliance policy of Deutsche Börse Group. Corporate Governance: increasing transparency We firmly believe that good corporate governance structures are essential for a functioning financial and capital market. Corporate governance increases confidence on the part of investors, business partners, employees and financial markets and is thus critical for sustained corporate success. Sustainable procurement management: what we expect from our suppliers A high sense of responsibility towards social, ecological and ethical criteria is not just confined to be exercised within our company. To ensure this, Deutsche Börse Group has decided to implement an extensive sustainable procurement management. It includes all criteria relevant for closing contracts with suitable suppliers who guarantee to comply with commercial standards. The stakeholder dialogue of Deutsche Börse Group It is important for us to maintain an open dialogue with those who are interested in Deutsche Börse Group and a constructive exchange with our company. We support such exchanges and maintain relationships to a variety of interest groups through our stakeholder dialogue. Sustainability ratings, indices and awards Sustainability is measurable. In ratings and rankings companies have long been assessed according to their approach to ecological, economic and social challenges and risks. These ratings and rankings are important for all investors who want to be kept informed of market and competition developments by independent sources.
More information on ratings, indices and awards in the sustainability sector.
Further information is available on the key area of Economy in our Corporate Responsibility Report [.pdf]. | 
