Business Process Management (BPM) puts the focus on design and operation of IT applications through business processes – not, as used to be the case, vice versa. Individual steps are organized into comprehensive end-to-end processes. They are then continually measured and tracked using a control cycle. The advanced level of digitalization within the process reduces its complexity and simplifies control. Because each individual step is molded – and not hardwired – changes are possible without invoking huge costs or interruptions (Business Agility).