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Action areas

Areas for action at Deutsche Börse Group

The key criterion used to identify relevant areas for action at Deutsche Börse Group is their materiality, i.e. how essential a topic is, together with the general issue of whether it can be influenced by Deutsche Börse Group.

The materiality matrix shows the most important initiatives and topics addressed through surveys of internal and external stakeholders: the higher the strategic importance of an area for action, the greater its role in setting priorities in Deutsche Börse Group’s business operations. In evaluating the results from the stakeholder surveys it is assumed that if an area for action is mentioned by a stakeholder group, this means it can be influenced by the Group.

Stakeholder engagement

For example, both internal and external stakeholders attach great importance to the fact that the Group cultivates a regular, solution-driven exchange of knowledge and experience with all relevant stakeholders to fulfil its role as a neutral dialogue platform. Our involvement with respect to this area for action affects the entire value chain of our business operations.

For more information on stakeholder interaction, please see dialogue.

Transparent, stable and fair markets

Market participants, politicians, regulators and NGOs express high expectations when it comes to enforcing transparency and standardisation on the international capital markets. The aspect of data security has emerged as a transparency topic that also requires consideration to counter stakeholders’ reservations. Our involvement in connection with this area for action affects the entire value chain of our business operations.

For more information, please see key figures on corporate management.

Economic performance

Internal stakeholders emphasise the company’s successful business operations. The ability to innovate is important in this respect. Our involvement in connection with this area for action affects the entire value chain of our business operations.

For more information on our business operations, please see value added.

Human capital development

Internal stakeholders together with customers expect responsible and innovative human resources management. Our involvement in connection with this area for action primarily affects customer concerns and internal processes.

For more information on human capital development, please see key figures on workforce, employee benefits and Good Corporate Citizenship.

Good governance

Customers and politicians attach great importance to management aspects. Our involvement in connection with this area for action affects the entire value chain of our business operations.

For more information, please see key figures on corporate management and procurement management.

Brand management

Internal stakeholder groups focus on the availability of informative marketing structures. Our involvement in connection with this area for action primarily affects customer concerns and internal processes.

For more information, please see Deutsche Börse Group – company profile.

Sustainable product and service portfolio

A wide range of sustainability products and corresponding services are important to internal stakeholder groups, market participants, potential and listed issuers as well as NGOs. Our involvement in connection with this area for action primarily affects customer concerns, internal processes and the sustainable infrastructure of the markets organised by us.

For more information on sustainable products, please see sustainable products and services and www.stoxx.com.

Corporate citizenship

Employees and representatives from politics consider it important that the Group takes its reponsibility as a “good citizen” seriously. Our involvement in connection with this area for action primarily affects customer concerns and internal processes.

For more information on corporate citizenship, please see employee engagement.

Environmental management

Internal stakeholders, customers and a number of rating and ranking agencies consider it important that Deutsche Börse Group adheres to its commitment to preserve resources in its operations, thereby making a contribution to protecting the environment. Our involvement with this area for action primarily affects our locations’ environmental performance evaluation.

For more information, please see environmental management.

 

Generally speaking, the expectations and interests expressed by the stakeholder groups can be assigned to the strategic leitmotifs of sustainability management at Deutsche Börse Group. In other words, the key areas for action correspond either to the Group’s goal of strengthening trust in the markets it organises as an organiser of the international capital markets, of leading by example as a company listed on the stock exchange, and/or of improving the way the company and its business operations are perceived by the outside world in its role as a member of society.

Additional Information

Contact

Group Sustainability

+49-(0) 69-2 11-1 42 26

+49-(0) 69-2 11-1 76 11

group-​sustainability@​deutsche-​boerse.com