Hotlines

Deutsche Börse Group responds to customer and general inquiries in a fast, efficient and comprehensive manner. For this, it has dedicated hotline teams for individual subjects.

Unless otherwise indicated, the hotlines can be reached on all trading days. All times are given in CET.

General queries about Deutsche Börse Group and its website:

Contact
Internet hotline
Mon-Fri, 9:00 – 18:00
+49 69 21111670
 

General subjects

Hotline

Phone/(Fax)/E-mail

Service times

Visitors Center to the Frankfurt Stock Exchange

Discover more

visitors.center@​deutsche-​boerse.com


Hotlines for specific target groups

Hotline

Phone/(Fax)/E-mail

Service
times

Applicants

Queries on job applications to Deutsche Börse Group

+49 69 21111810

careers@deutsche-boerse.com

Students:

campus.careers@deutsche-boerse.com

9:00 –
17:00*

Investor Relations

+49 69 21111670

ir@deutsche-boerse.com

9:00 –
18:00*

Notification of major holdings of a Deutsche Börse AG shareholder 

MajorHoldings@deutsche-boerse.com

 

Journalists

Your personal contact

 

Product information

Hotline  

Phone/(Fax)/E-mail

Service times

Connectivity Products

Discover more

+49 69 21111690

accessproducts@deutsche-boerse.com

9:00 –
17:00*

Data + Services

(Real-time data)


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Frankfurt
+49 69 21112442

London
+44 20 78627223

Chicago
+1 312 5441095

Singapore
+65 6597 3018

data.services@deutsche-boerse.com

9:00 –
17:00*

Data Services Support

(Historical market data)


Discover more

dataservices.support@deutsche-boerse.com

9:00 –
17:00*

Xentric

Discover more

+49 69 21118080

it.sales@deutsche-boerse.com

9:00 –
17:00*

Support hotlines

Hotline

Phone/(Fax)/E-mail

Service times

Historical Data Webshop

+49 69 21111033

hdp@deutsche-boerse.com

7:00 – 18:20

MD+S Interactive

+49 69 21111077

data.fileservice@deutsche-boerse.com

7:00 – 18:20

Xentric

Technical Support

+49 69 21118080

xentric@deutsche-boerse.com

6:00 –
22:00


* Monday to Friday, except on German public holidays


Contact information of our business units