The Deutsche Börse Visitors Center app is not only an interactive audio guide when visiting the exhibition. It also offers concentrated knowledge about the stock exchange and stock trading. You can download the app free of charge from the Google Play Store and the App Store before your visit.
Visitors Center
When can I visit the Visitors Center?
The Visitor Center is open from Monday to Friday from 11:00–12:00, 13:00–14:00 and 15:00–16:00.
The Visitor Center is closed on weekends and public holidays.
How many people can enter the visitor centre at the same time?
The maximum capacity is 70 people per visiting slot.
How can I register for a visit?
There is a calendar with the available dates on the website, as well as the e-mail contact. Registrations can only be entered by e-mail to visitors.center@deutsche-boerse.com.
How can larger groups register for a visit?
Registration by e-mail to visitors.center@deutsche-boerse.com is generally required for all groups.
Do you offer guided tours?
At the moment we do not offer guided tours through the exhibition.
How can I participate in the lecture programme?
Currently we do not offer face-to-face and online formats.
A new face-to-face lecture programme is being planned. You will find news about this on the website.
Where is the Visitors Center and is there parking nearby?
Deutsche Börse Visitors Center
Börsenplatz 4
60313 Frankfurt/Main
E-mail: visitors.center@deutsche-boerse.com
The Deutsche Börse Visitors Center is located at Börsenplatz in the city center of Frankfurt near Hauptwache (Börsenplatz 4, 60312 Frankfurt am Main).
The visitors' entrance is on the right-hand side of the building under the white canopy with the inscrip-tion "Deutsche Börse". Please note that there are no special parking spaces for museum visitors directly at the Visitors Center. Therefore, please use one of the surrounding multi-storey car parks.
You can find more information in our directions.
How much is the entrance fee?
A visit to the new exhibition and visitors' gallery in the Deutsche Börse Visitors Center is free of charge.
What do I need to bring for admission?
Admission to the exhibition is only possible with prior registration and presentation of the confirmation e-mail (printed or digital). You will receive the e-mail upon successful booking of your appointment. You do not need to show an official photo ID.
Will there be a security check?
A security and luggage check is carried out before the visit. Sharp or dangerous objects (knives, irritant gas, etc.) are not allowed and must be handed in at the security check.
What can I take into the exhibition?
For security reasons, large pieces of luggage (trolleys, sports bags, suitcases) are not allowed in the exhibition. Jackets, small bags and rucksacks (up to 31 x 50 cm) are allowed in the exhibition. Bags exceeding the specified dimensions will be opened and checked by security staff. The consumption of food and drinks is neither permitted in the exhibition nor in the visitors' gallery. Animals are not allowed in the exhibition.
May I take photos in the Visitor Centre?
For private purposes, photography without flash lights is permitted in the exhibition and in the visitors' gallery.
Flash lights, additional lighting, tripods and other set-ups may not be used. Advertising or editorial photos during visits to the exhibition are generally not permitted.
Is the exhibition barrier-free?
The Visitors Center is accessible to visitors with reduced mobility via a lift. The exhibition space, the visitors’ gallery and the lecture room are all on one level.
Free WiFi
As a free service, we offer all visitors the use of the guest WiFi. You can connect your mobile device to the WiFi "DBAG-visitor" on site. It is not necessary to enter a password. To use the WiFi, you must agree to the General Terms and Conditions.
Notices regarding Covid-19
There is no longer an official proof and mask requirement for your visit: you can visit the Visitors Center without proof of vaccination, recovery or a negative corona test and without wearing a mouth-nose protection.
As a precautionary measure, the Visitors Center asks for responsible behaviour in the museum. Only visit the exhibition if you feel healthy. We kindly ask people who are acutely ill to refrain from visiting.
